MULTI-LOCATION SERVICES
Run the same playbook
across every location.
For dental groups, HVAC chains, multi-location healthcare, and home-services portfolios that have outgrown spreadsheets. One system that runs every location the same way.
Five locations behave like five separate businesses.
Each office tracks leads in a different spreadsheet. Every receptionist uses a different script. You only see ad performance city-by-city. Head office can't tell which location is losing leads this week. You wanted scale, but you got five small businesses bolted together.
One system. Every location.
Calls and forms go to the right office
New leads come in from your website, phone, or ads, and automatically route to the closest office. Take turns, or assign to a specific person. Set what happens after-hours.
One dashboard. All locations.
See every location's numbers in one place. Compare any office to another by lead source, sales rep, or how fast they responded, with no spreadsheet shuffling required.
Call answering, with every call logged
A local or toll-free number per office, all replies in one inbox. Ava answers, asks the right questions, and texts the caller a booking link. Same script across every office, or tuned per market. You don't hire a new receptionist every time you open a location.
Local search at scale
One foundation, page templates that scale to 5 or 50 locations, Google Maps profile sync, and ranking checks per office. You see everything in one place. You update everywhere in one push.
Stop running 5 businesses. Run 1 with 5 locations.
Your website + starter customer system ships first, on a target date we set together at kickoff. We run it across every office. If we earn it, you scale us up. If not, you keep the working system.
Frequently asked questions
- Can each location have its own page, phone number, and reviews under one parent brand?
- Yes. Each location gets a dedicated page with its own NAP (name/address/phone), Google Business Profile, geo-grid tracking, and reviews, all rolled up under one parent brand. The CRM treats each location as a sub-tenant so per-location reporting, lead routing, and team permissions work out of the box.
- How are new leads routed to the right office?
- Inbound leads are auto-assigned to the closest office based on the lead's ZIP code and the location's service area. Calls answered by Ava are routed the same way. Each location's rep gets the lead in their CRM inbox with the location pre-tagged, with no manual triage.
- Can a location manager see only their own location's data?
- Yes. Role-based permissions scope every view (leads, calls, invoices, analytics) by location. A regional manager sees all locations in their region; a single-location manager sees only theirs; the founder/owner sees everything. Permissions are bucket-based and adjustable per role per location.
- How do you keep NAP consistent across 12 locations without manual edits?
- The CRM is the source of truth for location data. Changes to a location's NAP propagate automatically to the corresponding GBP listing, citation directories, on-page schema, and on-page address blocks. Citation cleanup is included in the initial build for every location; ongoing citation monitoring is part of Growth.
- How long does a multi-location rollout take?
- The website, CRM, and location templates ship as one foundation regardless of location count, on a target date we set with you at kickoff. Per-location GBP rebuilds, citation cleanup, and reviews-engine setup then run in parallel at a cadence of roughly 2 locations per week, so a large operator is never waiting on a serial rollout.
- Do you handle compliance for regulated multi-location verticals (addiction treatment, healthcare)?
- HIPAA-aware data handling for healthcare, LegitScript-compliant content for addiction treatment, and signed BAAs where required. We do not store PHI in marketing-side tools (forms, CRM intake): clinical data stays in the EHR/EMR of record. Custom workflows reviewed case-by-case.