A complete sales system for auto repair shops and detailers
A car overheats on the freeway. The driver pulls into a lot and Googles "mechanic near me." They call three shops. The one that picks up first gets the tow.
Your tech is under a hood. The phone rings four feet away. By the time it's clean hands and a phone-cradle, the customer is already on the way to the next shop.
WebDevAuto is the complete sales system that picks up the call, books the bay, and keeps customers updated through the repair — engineered for independent repair shops, detailers, body shops, and tire shops.
Where auto shops actually lose business
Auto-shop revenue leaks in three predictable places:
- High
rate of missed calls during business hours
solo and small shops have no dedicated front desk; auto-shop forums describe shops where techs deliberately stop answering the phone
- #21
driver of negative auto-shop reviews
status-update silence — customers waiting for repair updates eventually leave 1-star reviews
- 47%2
of drivers cite "lack of tailored maintenance alerts" as their top frustration
a customer who got their last oil change at your shop is your easiest rebooking
- $250–$6503
average general-repair RO ticket
detailing $100–$250; ceramic coating $1,200–$2,800
The fix is software that picks up the phone, sends status updates automatically, and rebooks customers based on their service history.
What does the leak look like at your shop?
Plug in your average RO, weekly call volume, and rough miss rate. The Missed-Call Cost Calculator returns a real dollar figure in 60 seconds.
Open the CalculatorAlex answers every call. Books the bay. 24/7.
- ▸Captures year, make, model, mileage
- ▸Identifies the symptom ("Squealing brakes? Check engine light? Won't start?")
- ▸Flags emergencies — tow-required, won't-start, brake failure — and routes them to whoever is on call
- ▸Books the drop-off slot directly into your shop calendar
- ▸Logs the intake into your CRM so the tech walks into the bay already knowing the issue
A website that books — not just shows your work
- ▸Load in under 2 seconds — Google's Core Web Vitals research shows mobile users abandon sites that take longer
- ▸Capture every lead — phone, form, online appointment booking, all integrated and routed to the same CRM
- ▸Rank locally — technical SEO done right, so when someone searches "mechanic near me" or "ceramic coating [city]" you actually appear
- ▸Showcase work — gallery and review-display patterns tuned for auto detailing and high-ticket repair
The two systems that protect your reviews
"Your 2018 Subaru Outback is in the bay. Diagnosis in progress." → "Diagnosis complete — sending the estimate now." → "Repair in progress, on track for 4pm pickup." → "Ready for pickup. Total: $487.20."
Every customer, every vehicle, every service-due alert
- ▸Vehicle (VIN, year/make/model, mileage at service)
- ▸Service performed and parts used
- ▸Recommendations declined ("customer declined coolant flush — flag for next visit")
- ▸Estimated next service date by mileage and time
Lead Finder — for shops ready to grow beyond drive-bys and Yelp
- ▸A discovery call to map your service area, specialty mix, and ideal customer profile (commuter? enthusiast? fleet?)
- ▸A custom-tuned outbound campaign — what works for an independent repair shop in a commuter suburb doesn't work for a detail shop targeting performance-car owners
- ▸DNC compliance, state-by-state outbound rules, per-message review or auto-send (your choice)
- ▸Direct integration with your CRM so warm prospects flow into the same inbox as inbound
Tuned for the auto-services trades
Our system is configured per shop type — different intake scripts, different scheduling logic, different rebooking cadences:
Independent repair shops
service-bay scheduling, diagnostic intake, repair-stage SMS updates, mileage-based rebooking
Auto detailing
package-based booking (interior, full detail, ceramic coating tiers), mobile-vs-shop scheduling, before/after gallery
Ceramic coating + paint protection
high-ticket consultation flow, appointment-with-deposit, after-care follow-up
Body shops
estimate intake, insurance-claim coordination, repair-stage SMS updates
Tire shops
appointment + walk-in mix, recurring rotation/balance reminders, fleet account handling
We do not currently serve dealerships — DMS lock-in (CDK, Reynolds) makes integration impractical. We also serve mobile mechanics, motorcycle/powersports shops, RV repair, and heavy-truck repair — these often need custom tuning.
Why this isn't Shopmonkey or Tekmetric
You've probably heard of Shopmonkey, Tekmetric, Mitchell1, or AutoLeap. They're shop-management software — digital vehicle inspections, parts ordering, invoicing, payroll. They're built around managing the inside of your shop.
WebDevAuto is built around the outside of your shop — getting customers, capturing calls, keeping them updated, and bringing them back. We're the customer-facing layer those tools assume you've already solved.
Use us alongside Shopmonkey or Tekmetric if you have shop-management software you like. We integrate with the tools that hold your job and customer data.
| Shopmonkey / Tekmetric / Mitchell1 / AutoLeap | WebDevAuto | |
|---|---|---|
| What it does | Manages your shop operations, parts, and invoicing | Gets you customers and brings them back |
| Best for | Shops needing better internal workflow | Shops losing leads to slow phones and silent status updates |
| Where it fits | After the car is in the bay | Before the car is in the bay — and after it leaves |
Too small for Shopmonkey's enterprise plan? Too DIY for stitching together a website + Mailchimp + Google Voice? We're built for the in-between.
Pricing built around where you are
For most independent shops with steady call volume, Growth System is the right starting point — Alex AI voice agent, AI lead qualification, missed-call automation, automated status updates, and CRM with mileage-based rebooking.
Foundation Build works for solo or new shops replacing a stale website first. For high-volume shops or multi-location operators that need a dedicated voice agent with custom call flows or Lead Finder for outbound prospecting, talk to us about a Custom Engineering build.
Engagement
Engagement Tiers
Two productized tiers built around the standard infrastructure. Custom engineering for everything else. Setup is one-time; monthly covers hosting, maintenance, and the systems running 24/7.
Not sure which tier fits? Run a diagnostic on your current site first.
Foundation Build
The Site Layer, engineered to standard. Every default a serious business needs from day one.
or $750 + $250/mo × 3
- Site Layer — custom build (up to 7 pages)
- Mobile-first, sub-2s load
- Engineered lead capture + routing
- Discovery Layer — technical SEO + schema
- Logo design
- Google Business Profile sync
- Hosting, monitoring, ongoing maintenance
Solo operators or new businesses replacing a template or freelancer site. Foundation done right, the first time.
Growth System
The full operational stack. Every layer of the architecture — Site, Operations, Discovery, Intelligence, and Conversational — working as one system.
or 3 × $1,000 monthly
- Everything in Foundation
- Operations Layer — CRM + unified inbox
- Custom-built AI SMS/email chat agent — up to 10,000 texts/emails per month
- Customer database, pipelines, and lifecycle automation
- Advanced business metrics + reporting
- Workflow automation, end-to-end
- Real-time calendar & appointment scheduling
- Optimized reminders / to-do list
- In-app customer invoicing with payment processing
- Employee job assignments & task organization
- Inbound customer support requests
- Discovery Layer — SEO, GEO, AEO, AIO
- Search engine optimization
- Google engine optimization
- Answer engine optimization
- AI optimization
- Conversational Layer — Alex AI Voice Agent included
- Live inbound call answering, qualifying, and booking
- 500 minutes/mo included, then $99 per 100 min
- Industry-tuned conversation flows
$500k–$3M revenue businesses. You have leads coming in but ops can't keep up. Time to compound, not patch.
Custom Engineering
When off-the-shelf can't do what your business actually does.
The productized tiers ship every default a serious business needs. When you need more, we scope it as a custom engagement. Ranges below reflect real project variance — every build is scoped, quoted, and contracted before code is written.
Building something not on this list? Most of our engagements aren't. Tell us what you need; we'll spec it.
Multi-location operator with 5+ shops or a regional chain? We build dedicated systems with custom logic.
Two ways to start
Engineering Diagnostic
We'll review your current shop site, identify the conversion leaks, and email you a 30+ point report.
Missed-Call Cost Calculator
Plug in your average RO, call volume, and miss rate. See in 60 seconds what unanswered calls are costing your shop every month.
Open the CalculatorSources
- 1.FixyFlow — Auto repair shop customer communication (status-update best practices) — https://fixyflow.com/blog/auto-repair-shop-customer-communication
- 2.Smartcar — Tire centers losing customers (47% data on tailored maintenance alerts) — https://smartcar.com/blog/tire-centers-losing-customers
- 3.BusinessDojo — Auto repair average ticket — https://dojobusiness.com/blogs/news/auto-repair-average-ticket
- 4.Coatings By The Bay — Cost of ceramic coating — https://coatingsbythebay.com/2024/12/10/the-cost-of-ceramic-coating-in-2025-why-its-about-more-than-just-price/