Every call, text, email, and web chat in one inbox.
Your customers reach you five different ways. They call, they text, they email, they message your website, they DM your Facebook. And each one lives in a different app, on a different phone, in a different person's head.
So messages get missed. The text that came in while you were on a roof. The website chat nobody was watching. The email buried under fifty others. Every missed message is a customer who moved on to the next business.
The unified inbox pulls all of it into one screen: one thread per customer, sorted so the lead worth thousands sits at the top and the noise sits at the bottom. You answer from one place, and nothing slips.
A unified inbox is one screen that pulls every customer message into a single thread per person, no matter the channel: phone calls and voicemails, text messages, emails, and website chat. WebDevAuto's unified inbox runs on the CRM, sorts conversations so the hottest leads surface first, and shows each customer's full history before you reply.
What it costs
Start with the unified inbox
The inbox ships inside the AI CRM, which is already selected. It is not a separate line and there is no setup fee.
$249/mo
$261/mo with tax. No setup fee.
No setup fee. The CRM is month to month, cancel anytime. AI features are billed based on usage, you only pay for what you actually use.
See it in action
Watch one inbox catch every lead
Thirty seconds on a phone: texts, emails, website messages, and voicemails all land in one inbox, the hottest lead gets flagged, and Auto-pilot drafts the reply in seconds.
Real product screens. Demo data shown: sample business, sample numbers.
Proof
What it is like to work with us
First and Foremost the easiest way to get your Website and Google Business things handled. Porter is a stud, had mine built in minutes.
Not ready to check out
Want to see it against your setup first?
Tell us how you run things today and what you are trying to stop losing, and we will come back with what it takes, the price, and a timeline.
Prefer the phone? (385) 364-8062
How it works
One inbox, not five apps
Four things that change the day you stop chasing messages across apps. The mechanism is below.
Every channel, one thread
Calls, texts, email and web chat arrive in the same conversation, attached to the customer they came from.
Hot leads first
The list is ordered by what needs you, not by what arrived last, so the lead worth money does not sit under a newsletter.
Your whole team, one view
Everyone sees the same history and the same replies. No per-seat licensing and no "who answered this?".
It writes to the record
Every message is logged against the customer, so the job, the invoice, and the follow-up all know about it.
Part of your WebDevAuto system
It runs on the same record as everything else.
This is one part of the AI CRM. It is worth more because the pieces on either side of it write to the same customer record.
- Local SEOGets you found, which is what makes the phone ring in the first place.
- Your websiteTurns that visitor into a call, a form, or a booking instead of a back-button.
- Ava, your AI receptionistAnswers the call 24/7, qualifies it, and books the job.
- Missed-call automationTexts back in about 30 seconds on the calls nobody picked up.
- Review automationAsks for the Google review after the job, which feeds the ranking that started it.
- The unified inboxYou are hereEvery call, text, email and chat lands in one thread on one customer record.
Or take the whole system at once
Pick The CRM, and more customers to put in it in the flow above and you get the ranking that fills it, with the website included in the ranking line rather than billed twice.
Want to understand how it works?
Here is exactly how we build, operate, and improve it: what the inbox connects to, how routing and assignment work, and how it fits with Ava and missed-call text-back.
Everything your customers send, in one place
- ▸Phone calls and voicemails, logged and transcribed, including the ones Ava, your AI receptionist, answered
- ▸Text messages, two-way, from your business number
- ▸Emails, sent and received from your own domain
- ▸Website chat, from the live chat widget on your site
- ▸Missed-call text-backs, fired automatically and threaded with the call that triggered them
Included in the CRM, with unlimited users.
Sorted by who needs you first
- ▸Hot leads surface to the top. New inbound from a high-intent prospect is flagged and pinned, not buried under a vendor reply.
- ▸Unknown senders are flagged, so a brand-new customer is never mistaken for an old thread you can skip.
- ▸Snooze what can wait. Clear the noise without losing it; snoozed threads come back when you asked them to.
- ▸Search every conversation, across every channel, by name, number, or what was said.
The full history, before you reply
- ▸Past jobs, quotes, and invoices for that customer
- ▸Every prior call, text, and email, in one timeline
- ▸What they are worth and where they sit in your pipeline
Built for a team, not a personal cell phone
- ▸Reply from a computer or your phone, from anywhere
- ▸Quick notes and saved replies for the messages you send a hundred times
- ▸Nothing lives on one person's cell, so a sick day or a new hire never loses a thread
One inbox vs juggling five apps
| A stack of separate apps | WebDevAuto unified inbox | |
|---|---|---|
| Where messages live | Phone, texting app, email, web chat, social: all separate | One screen, one thread per customer |
| Who can see them | Whoever owns that device or login | The whole team, shared |
| Customer history | Scattered, or nowhere | Full record attached to every thread |
| What gets missed | Whatever nobody happened to be watching | Hot leads pinned, unknown senders flagged, nothing buried |
| When someone quits | Their threads leave with their phone | Everything stays in the system |
You are already paying for the chaos in missed messages. The inbox is the same conversations, in one place the whole team can see.
The rest of the system the inbox runs on
The unified inbox is one layer of the WebDevAuto CRM. These are the pieces that feed it and act on it:
Ava answers the calls 24/7 and drops every one into the inbox, qualified and logged.
The 30-second text-back that catches the calls you miss, threaded with the call that triggered it.
Fills the top of the funnel so the inbox has the right conversations to work.
The fast site whose live chat and forms feed straight into the inbox.
Not sure where your biggest leak is? The Revenue Leak Diagnostic maps it in about 60 seconds.
Pricing for the Unified Inbox
The unified inbox is part of the CRM ($249/mo). It includes the shared inbox, missed-call automation, and Ava the AI receptionist feeding calls straight in. AI features are billed based on usage, you only pay for what you actually use.
The CRM is month to month with no minimum, and there is no setup fee.
Engagement
Monthly Services
Three à-la-carte monthly services: website, SEO, and CRM. No setup fees, no deposits. The website runs on a 12-month term and SEO on a 6-month minimum, both month to month after; the CRM is month to month with no minimum. Take one or stack all three.
Not sure where to start? Run a free diagnostic on your current site first.
Website Design & Hosting
A conversion-engineered website that loads fast, captures leads, and stays maintained.
- Custom conversion-engineered website
- Loads in about two seconds
- Lead forms wired to your inbox
- Hosting + monitoring + maintenance
- No setup fee
Any business that needs a professional, high-performing web presence without a big upfront cost.
SEO & Google Business Profile Optimization
Ongoing SEO and Google Business Profile management so you rank on search, Maps, and AI assistant answers.
- Ongoing on-page + technical SEO
- Google Business Profile setup + optimization
- Rank on Google search and Maps
- Show up in AI assistant answers
- Monthly rankings + traffic reporting
Local service businesses where organic search and Google Maps are the primary lead source.
AI CRM
Customer database, pipelines, unified inbox, invoicing, and automated follow-ups, with AI billed by what you use.
- Customer database + pipelines + analytics
- Unified inbox (email + text)
- Invoicing with built-in payments
- Automated follow-ups + scheduling
- AI features (billed by usage)
- Ava answers your calls
- AI texts & emails customers back
- Content + ad generation
Businesses ready to systematize follow-up, automate ops, and add AI on their own terms. AI features are billed based on usage, you only pay for what you actually use.
Frequently asked questions
- What is a unified inbox?
- A unified inbox is one screen that combines every customer communication channel, phone calls, text messages, emails, and website chat, into a single thread per customer. Instead of checking five different apps, your team answers everything from one place, with the customer's full history attached.
- Which channels does the WebDevAuto inbox cover?
- Phone calls and voicemails (including calls answered by Ava, the AI receptionist), two-way text messages from your business number, email to and from your own domain, and live website chat. Missed-call text-backs are threaded with the call that triggered them.
- How does the inbox decide what to show first?
- Conversations are ranked by intent and recency. New inbound from high-intent prospects is flagged and surfaced to the top, unknown senders are flagged so new customers are not mistaken for old threads, and lower-priority messages can be snoozed without being lost.
- Can my whole team use the same inbox?
- Yes. The inbox is shared across your team and works from a computer or a phone. Nothing lives on one person's personal cell, so a sick day, a new hire, or a departure never loses a conversation.
- Does it connect to my phone calls?
- Yes. Calls and voicemails are logged into the inbox, including the ones Ava the AI receptionist answers for you, and missed-call text-backs fire automatically and thread with the call.
See your whole front desk on one screen
Live walkthrough
We will show you the inbox running on a business like yours: every channel, one thread per customer, sorted by what needs you first.